Telephony, CRM, notifications

Works with the phone system you already run

14 phone providers, 3 CRMs and 3 notification channels. Plus an open REST API and webhooks if yours is not on the list.

Connect your phone system → Find your provider

Connects to 14 phone providers, CRM and notification channels

UniTalk

Binotel

Phonet

Ringostat

Zadarma

Stream Telecom

CallsApp

Kyivstar PBX

Twilio

3CX

Sipuni

Asterisk

HubSpot, Kommo, Salesforce, Slack and Telegram are in beta.

Telephony

14 phone providers — no need to change your number

CLUE receives the recording through your system's webhook. Your numbers, your rates and your team's habits stay exactly as they are.

Provider	Region	What it is
Binotel	Ukraine	The most widely used virtual PBX on the Ukrainian market
UniTalk	Ukraine	A cloud PBX with an open API and webhooks
Phonet	Ukraine	A system popular with small and mid-sized business
Ringostat	Ukraine, EU	Telephony together with call tracking
Zadarma	Ukraine, EU	Cloud telephony with international rates
Stream Telecom	Ukraine	A Ukrainian virtual PBX
CallsApp	Ukraine	Virtual telephony for small teams
Kyivstar PBX	Ukraine	The operator's corporate telephony
Sipuni	Ukraine, EU	A cloud PBX with flexible call flows
3CX	EU	A PBX widely used in European companies
Aircall	EU	Cloud telephony aimed at sales teams
Twilio	Global	A programmable Voice API
Vonage	EU	A Voice API for your own scenarios
Asterisk / FreePBX	Self-hosted	Your own PBX: CLUE pulls the recording over a webhook

CRM

The call next to the deal in your CRM

The breakdown attaches to the contact or the deal, so a customer's history gathers in one place.

HubSpot · beta Kommo · beta Salesforce · beta

Notifications

Notifications in Slack and Telegram

A weak call, a sharp drop in score, or a new objection can be pushed to a work channel.

Slack · beta Telegram · beta Email

If yours is not on the list

An open REST API and webhooks

A POST with a link to the audio and the rep's identifier is enough. From there the call travels the normal pipeline.

webhook from your phone system

POST https://app.the-clue.com/api/webhooks/telephony/custom
Content-Type: application/json
X-Webhook-Secret: <your secret>

{
  "call_id": "8f21c0",
  "recording_url": "https://.../call.mp3",
  "direction": "incoming",
  "duration": 507,
  "agent_id": "104",
  "started_at": "2026-09-01T10:12:03Z"
}

CLUE's response

{
  "id": "call_01J9...",
  "status": "PENDING",
  "queued_at": "2026-09-01T10:12:04Z"
}

// then the pipeline stages:
// DOWNLOADING_AUDIO → UPLOADING_TO_S3
// → TRANSCRIBING → ANALYZING
// → INDEXING → COMPLETED