Ask about your team in plain words
The assistant sees your workspace's current metrics for the month and answers questions about calls, reps, stages and objections.
CLUE for teams
The dashboard, the call breakdown, and rep profiles
The team dashboard, the call log, a full breakdown of a conversation, rep profiles, an assistant, and analysis tuned to your sales process.
Free: 5 calls a month, $0, no card.
01 · Dashboard
The whole team at a glance in 30 seconds
Volume, quality, the split of calls, objections, stages, and who is delivering the result. The period switches between 7, 30 and 90 days.
4 headline metrics
Team call volume against the previous period, average score, analysis coverage and average duration.
An extended grid of 12 metrics
Time spent talking, objections per call, talk ratio, customer engagement, how many recordings are in processing and how many failed during the period.
8 visualisations
Call and score trends, sentiment distribution, score distribution, top keywords, top objections, sales stages, the rep ranking, and recent calls.
02 · Call log
Finding the one conversation among thousands
Filters by date, rep, score, stage, call type, tone, objection and duration. Favourite filter sets are saved.
- Three views: table, cards, compact list
- Bulk export to CSV
- Clicking a row opens the full breakdown
Funnel stages you can filter by
First contact
Discovery
Proposal
Objections
Closing
One query like “every call scoring under 5 where the customer raised price” replaces an evening of manual listening.
03 · Call breakdown
What the breakdown of a single conversation looks like
An audio player with the transcript in sync, the rep and the customer split apart, timecodes, and the current segment highlighted as it plays.
Overall score
From 1 to 10, with a clear indicator and an open formula: you can see what each stage added or took away.
Quantitative measures
Talk ratio, pauses, how many questions each side asked, time spent on price, interruptions, and the next steps captured.
Objections with a timecode
The type of objection, the minute it appeared, and what the rep said back. You see the reaction, not just the fact.
Conversation structure
Opening, discovery, presentation, objection handling, closing. Each stage scored on its own. That is the default schema: on Pro you set the stage names and weights.
Strengths and areas to work on
What the rep did well and what to change next time. The wording is specific and tied to actual lines.
Export
A CSV with the key metrics for one call or a whole selection, ready to drop into a report.
Opening88
Discovery74
Presenting the solution81
Objection handling52
The price conversation46
Closing and next step69
One call as an example. The two weakest stages are highlighted: those are the ones worth raising at the next one-to-one.
04 · Reps
Rep ranking built on real data
The ranking is built on real calls: average score, movement over time, conversion, duration, conversation quality.
- A skills profile: discovery, objections, closing, conversation structure
- A chart of how scores moved over the period
- Personal recommendations with a list of actions
- Export the list to CSV
The warning signs the system raises on its own
long monologue
too few questions
weak close
price objections
no next step
A signal appears when a pattern repeats, not after one bad call.
Analysis tuned to your sales process
On Pro you set your own stage names and their weights on top of the standard schema, plus the keywords the system watches for risk. On Enterprise the analysis goes deeper: your own quality and objection criteria, and your own scoring scenario.
Opening10%
Needs assessment20%
Presentation20%
Objections25%
Closing25%
05 · Roles and access
Who sees what: access by role
A rep never sees anyone else's calls. The lead sees the team. Only rep and coach seats are billed.
| Role | Access |
|---|---|
| Owner and admin | the whole company · free |
| Sales rep | their own calls · paid seat |
| Coach | coaching analytics · paid seat |
| Analyst | data and export |
Get started
The fastest way to see the value is on your own calls
5 calls a month, $0, no card.